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kiroo

Terms of service

Terms of Service

Same structure as ClawBud's, with Kiroo's name, a new Section 3 on using a pet product, and Florida as governing law (your store's billing state).

Kiroo Terms of Service

Effective date: October 12, 2026

Overview

Welcome to Kiroo. The terms "we," "us" and "our" refer to Kiroo. Kiroo operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Kiroo is powered by Shopify, which enables us to provide the Services to you. These Terms of Service, together with the policies they reference (the "Terms"), describe your rights and responsibilities when you use the Services. By visiting, interacting with or using the Services, you agree to these Terms and our Privacy Policy. If you don't agree, don't use the Services.

Section 1. Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority where you live. You agree to provide correct, current and complete information, including your email, billing, payment and shipping details. You're responsible for keeping your account credentials secure and for all activity on your account. You may not transfer, sell, assign or license your account to anyone else.

Section 2. Our Products

We try to show our products accurately. Colors and appearance may look different on your screen depending on your device. Product descriptions, formulas, packaging and prices may change without notice. We may discontinue any product at any time and may limit quantities per person, household or region.

Section 3. Using Kiroo Dental Crunch

  • Kiroo Dental Crunch is a treat for adult cats 1 year and older. Follow the feeding directions on the pouch and on our website.
  • It is not a medicine and is not intended to diagnose, treat, cure or prevent any disease. Statements about it have not been evaluated by the Food and Drug Administration.
  • It doesn't replace veterinary care, professional dental cleanings or a complete and balanced diet. Talk to your veterinarian before use if your cat is pregnant, nursing, has a medical condition, is on a prescription diet or takes medication.
  • Stop use and contact your veterinarian if your cat shows signs of an allergic reaction or digestive upset.
  • Results vary from cat to cat. Customer survey figures on our site describe what those customers reported, not a guarantee.
  • Store pouches sealed in a cool, dry place and out of reach of children and pets.

Section 4. Orders

Placing an order is an offer to buy. We may accept or decline any order. An order isn't accepted until we confirm it and receive payment. If we cancel or change an order, we'll try to reach you using the contact details you gave. Purchases are for personal or household use, not resale. Returns and refunds follow our Refund Policy.

Section 5. Prices, Billing and Subscriptions

Prices, discounts and promotions may change without notice. You pay the price shown when you place your order. Unless stated otherwise, prices don't include taxes. Promotions may have their own terms, which govern if they conflict with these Terms. If you choose a subscription plan, you authorize us to charge your payment method on the schedule shown at checkout until you cancel. You agree that your payment information is accurate, that you are authorized to use it, and that you'll pay all charges you incur.

Section 6. Shipping and Delivery

Delivery times are estimates, not guarantees. We're not responsible for delays caused by carriers, customs or events outside our control. Title and risk of loss pass to you once we hand your order to the carrier. See our Shipping Policy.

Section 7. Intellectual Property

The Services, including trademarks, brand names, text, images, graphics, reviews, video and audio, and their design and arrangement, belong to Kiroo, its affiliates or licensors and are protected by intellectual property laws. You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publicly display or republish any material from the Services without our written permission. Kiroo, BrightBite and our logos, product names and slogans are trademarks of Kiroo. Shopify's name and marks belong to Shopify. Other names and marks belong to their owners.

Section 8. Optional Tools

We may give you access to third-party tools we don't monitor or control. They're provided "as is" and "as available," without warranties or endorsement. Your use of them is at your own risk and subject to their providers' terms. New features we add to the Services are also covered by these Terms.

Section 9. Third-Party Links

The Services may link to third-party websites or include third-party features. We're not responsible for their content, accuracy, products or practices. Review their policies before you transact with them, and direct questions about their products or services to them.

Section 10. Relationship with Shopify

Kiroo is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Kiroo. Shopify is not responsible for any aspect of sales between you and Kiroo, including any injury, damage or loss resulting from purchased products and services. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with Kiroo.

Section 11. Privacy

Personal information we collect is handled under our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes information about your use of the Services, and that information may be shared with third parties in other countries to provide the Services.

Section 12. Feedback and Reviews

If you send us ideas, suggestions, reviews, photos or other content ("Feedback"), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish and display it for any purpose, including marketing. You confirm that you own or have the rights to your Feedback, that you've disclosed any compensation or free product you received for it, and that it's truthful and lawful. We may edit or remove Feedback that we consider unlawful, offensive or in violation of these Terms. We're not required to keep Feedback confidential, pay for it or respond to it.

Section 13. Errors and Omissions

The Services may occasionally contain errors in product descriptions, pricing, promotions, shipping charges, delivery times or availability. We may correct them, update information or cancel orders at any time, including after you've ordered.

Section 14. Prohibited Uses

You may use the Services for lawful purposes only. You may not use them to break any law, infringe anyone's rights, harass or harm anyone, send false or misleading information, send spam, or impersonate any person or entity. You also agree not to upload malicious code; copy, resell or exploit any part of the Services; collect others' personal information; scrape the Services with robots, spiders, AI tools or other automated means; or get around our security measures. We may suspend or close your account without notice if you break these Terms.

Section 15. Agents

15.1 This section applies if you use, allow or deploy an Agent to access or interact with the Services. "Agent" means any software or service that takes autonomous or semi-autonomous action for a person or entity without direct supervision.

15.2 An Agent may access the Services only if it identifies itself and follows Section 15.4 at all times, and not if we have asked it to stop.

15.3 We may limit, including by technical measures, how any Agent accesses or uses the Services.

15.4 Agents must: (i) identify themselves in every HTTP/HTTPS request by including "Agent/[agent name]" in the user agent string; (ii) not hide that they are Agents, including by mimicking human behavior or by completing or circumventing CAPTCHAs; (iii) answer truthfully whether they are a human or a computer; and (iv) not circumvent any measure meant to block, limit or control Agents.

Section 16. Termination

We may end these Terms or your access to the Services at any time without notice. You remain responsible for amounts owed up to that date. Sections that by their nature should survive termination will survive, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law and Privacy.

Section 17. Disclaimer of Warranties

Information on the Services is for general purposes only and isn't veterinary advice. EXCEPT AS EXPRESSLY STATED BY KIROO, THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DON'T WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE. SOME JURISDICTIONS DON'T ALLOW THESE DISCLAIMERS, SO THEY MAY NOT APPLY TO YOU.

Section 18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KIROO, ITS PARTNERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS AND LICENSORS, AND SHOPIFY AND ITS AFFILIATES, ARE NOT LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, REVENUE, SAVINGS OR DATA, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THEIR POSSIBILITY. WHERE LIABILITY CAN'T BE EXCLUDED, IT IS LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCT INVOLVED.

Section 19. Indemnification

You agree to indemnify, defend and hold harmless Kiroo, Shopify and their affiliates, partners, officers, employees, agents, contractors, licensors and service providers from any third-party claims, losses, damages and reasonable attorneys' fees arising from your breach of these Terms, your violation of any law or anyone's rights, or your use of the Services. We'll notify you of any such claim and may control its defense at your expense, but won't settle a claim requiring non-monetary obligations from you without your consent.

Section 20. Severability

If any part of these Terms is found unlawful, void or unenforceable, it will be enforced to the fullest extent permitted and the rest of the Terms stay in effect.

Section 21. Waiver; Entire Agreement

Our failure to enforce any right isn't a waiver of it. These Terms and the policies posted on the Services are the entire agreement between you and us about the Services, and replace any earlier agreements. Ambiguities won't be read against the drafting party.

Section 22. Assignment

You may not assign these Terms or your rights under them without our written consent. We may assign or transfer them without notice to you.

Section 23. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law rules. You and Kiroo agree to the jurisdiction of the state and federal courts located in Florida.

Section 24. Headings

Headings are for convenience only and don't limit these Terms.

Section 25. Changes to These Terms

The current version of these Terms is always on this page. We may update them by posting changes here and will give notice of material changes as required by law. Continuing to use the Services after changes are posted means you accept them.

Section 26. Contact

Questions about these Terms: harabusinesscontact@gmail.com or our contact page.